10 commandments of social media for brands standard
By Trish Cowan, copywriter While it might be a place we can let our personal hair down, brands should always be polite and professional in their social media presence. To make and get the most of their social media persona, here are 10 rules to follow. Thou shalt be patient and considerate. Rome wasn’t built in a day. Nor is a brand. Thou shalt not be indifferent to the voice of thy customer. Good, bad or ugly, these are public conversations. It’s not the time to be defensive or critical. But rather, diplomatic and even apologetic if need be. Thou shalt be true to thyself. You’ve worked hard to get where you are. Stick with the values that got you ...
Continue Reading