Edmond Hagopian and I sat down in his company’s award-winning Novi, MI showroom and operations center to talk about the founding of Hagopian rug and carpet cleaning services in Detroit. Edmond takes us on a magic carpet ride across the organization’s 84 years from its roots in chemistry to post-WW II expansion in retail to multiple growth periods to family fractures all while landing gracefully with innovation that promises a bright future. Listeners will both learn and be entertained by how Edmond weaves (had to do it) his personal history and the business history. Please enjoy this 50th episode of GENeration EXcellence.